Consumers Movement Founded on Social
Responsibility
The consumers movement was founded on the belief that the
customer who bought sweatshop goods was as much the employer of sweated labor as the boss
of
the shop. Consumers leagues became the central force in the social justice movement.
"It is the duty of consumers to find out under what
conditions
the articles they purchase are produced and distributed and to insist that these conditions shall be
wholesome and consistent with a respectable existence on the part of the workers." Josephine
Shaw Lowell, founder New York City Consumers League, 1891.
For ninety-eight years, the National Consumers League has
represented consumers who are concerned about the conditions under which products are
manufactured. To illustrate the philosophy, an early League motto was the following: To
live means to buy, to buy means to have power, to have power means to have duties.
In July 1940, Mary Dublin described the League's work as "an
expression of the conviction that consumers have a far-reaching responsibility to use their buying
power and their power as citizens to advance the general welfare of the community. Substandard
wages and depressed industrial conditions impose a burden not on labor alone but on consumers
as well. What is not paid in wages, the community is called upon to pay in relief; in wage
subsidies; in contributions to meet the cost of illness, dependency, delinquency, and numerous
other social ills which these conditions produce."
Since those early years, the consumers movement has blossomed
into many areas of interest -- from food/product standards and quality to consumer rights to
consumer protection and more. New consumer organizations have expanded the scope and
definition of consumer. But the consumer movement's history and mission (for some like the
National Consumers League) reflect the continuing commitment and sense of responsibility for the
conditions under which products are produced and for the decisions consumers make in the
marketplace.
"Fifty years ago today a brilliant, though basically simple, idea was
born. This was that the people who buy goods in stores could have a say as to the
conditions under which those goods were produced. By their economic and
political pressure they could fight child labor, they could protect women against
exploitation, they could make the ideal of the minimum wage a living fact."
(editorial excerpt on the NCL from The New York Times, December 9,
1949).
Consumer pressure significantly influenced the U.S. passage of
child labor laws, minimum wage, and overtime compensation, as well as shorter work days and
work weeks. Such efforts culminated in 1938's Fair Labor Standards Act. The League's nearly
one hundred years of experience in fighting sweatshops and child labor underscores some basic
truths which are applicable today:
- Consumers should not expect a problem to be solved just because a law has been passed.
When various industries, responding to the National Industrial Recovery Act of 1933
established codes prescribing maximum hours, minimum wages, collective bargaining, and
abolition of child labor, the National Consumers League hoped its major work was
accomplished. When the codes went into effect, the League kept in close touch with
workers to find out how they were affected. It was soon apparent that in industries where
unions were strong, workers benefited through higher wages and shorter hours. But in
unorganized industries, while there was improvement in hours and wages, unscrupulous
employers used every possible device to rob workers of what was due them legally. (On
May 27, 1935, the U.S. Supreme Court declared the Act unconstitutional.)
- Consumers want an uncomplicated, easy means to identify products made under decent
conditions. As consumer demand increased for such products during the early 1900s, the
League developed and oversaw the use of the White Label. The label was attached to
women's and children's stitched cotton underwear if the factory guaranteed that it obeyed
all factory laws, made all goods on the premises, required no overtime work, and
employed no children under age 16. Representatives of the League inspected factories to
assure compliance. Originating in New York City, use of the label spread to 13 states.
In 1918, the League discontinued the label as union leaders began developing labels that
guaranteed labor standards enforcement. Consumers see labels as an easy point-of-purchase
tool to use in the marketplace.
Global Expansion of Social Responsibility: Consumers avoiding
personal collusion in repression:
The concluding years of the 20th century have witnessed the
expansion of the global marketplace and the propelling of companies to a transnational playing
field. The consumers movement has responded with increased action and awareness outside of
its own national borders to consider social responsibility on a global level.
Consumers who are educated about exploitative working
conditions and feel a sense of responsibility to act upon this knowledge find frustration in the
marketplace. As a reaction to a lack of information and labels to help the conscientious consumer
identify products made under decent conditions, many consumers are taking personal action -- to
include even personal boycotts of certain products, companies, and countries.
Some detractors claim that personal boycotts are doomed to
failure through lack of massive consumer participation. The facts however, suggest that
consumers choose a personal boycott as a means of expression because they find a company's,
industry's or nation's policies or behavior morally objectionable. In other words, their personal
action is based on their commitment to not be an accomplice, even with a few dollars, in support
of offensive policies. Thus it is not the consumer's worry whether their action will similarly
motivate other consumers, but it justly can be the worry of the offending company, industry, or
country.
According to the 1997 Human Rights Watch survey, "Because
the goods purchased in one country may be produced by victims of repression in another, the
very
act of consumption can be seen as complicity in that repression." The expansion of the global
economy is creating "new and immediate connections among distant people," and is thereby
spawning "a surprising new source of support for the human-rights cause." To avoid personal
complicity, many consumers "are insisting on guarantees that they are not buying the products of
abusive labor conditions."
Consumer Activism: Examples of Power
Over the years, consumer activism has influenced many
industries. The results have been new product offerings, new labels, and new packaging. For
example, the automobile industry was disinterested, often hostile, to providing airbags, anti-lock
brakes, and other safety features until consumer demand necessitated their change of heart.
Similarly, before the early 1990s, who had ever heard of
"environmental-friendly" labeling? Or, "not tested on animal" labeling? These were both an often
reluctant industry response to consumer demand.
And, the list goes on. Consumer pressure for more healthy
alternatives in fast food restaurants has culminated in consumers being able to go into any
McDonald's today and get a salad. Consumers wanted more nutrition information on packaged
foods -- especially detailed fat and saturated fat information -- and they got it.
These examples reinforce the tremendous power that
consumers
have over industry. The same influence has been and can continue to provide improvements in
social issues such as child labor and sweatshop exploitation.
Karl E. Meyer raised an interesting analogy to today's consumer
efforts at social responsibility (Editorial Notebook, The New York Times, June 28,
1997).
"As Hong Kong reverted to China on July 1,
1997, we were reminded of a bit of history known as the Opium War between Britain and China
from 1839 to 1842. Western protests against the war mark it as the beginning of a concern with
international human rights. Along with the slave trade, the traffic in opium was the dirty
underside of an evolving global trading economy.
In America as in Europe, pretty much
everything was deemed fair in the pursuit of profits. In 1839, the Emperor of China responded
to the epidemic addiction to opium in his country by naming an Imperial Commissioner to end
the
trade, which in a large part was conducted by American companies, which brought opium from
India to China through Turkey. Outrage was expressed by British and American press and the
pulpit, forcing the businesses to pull out of the opium trade.
We no longer believe that anything goes in the
global marketplace, regardless of social consequences. It is precisely this conviction that underlies
efforts to attach human rights conditions to trading relations -- to temper the amorality of the
market."
The Apparel Industry Code of Conduct --
An Overview of One Global Problem Addressed: Child Labor
Child labor exploitation is a global issue -- with problems
evident
in over two thirds of all nations. According to a 1997 report by the International Labor
Organization, more than 250 million children between the ages of five and fourteen are forced to
work in 100 countries, most performing dangerous tasks. Ninety-five percent of all child workers
live in developing countries. In some regions, as many as 25 percent of children between the
ages
of 10 and 14 are estimated to be working. The Department of State's 1991 and 1992 Human
Rights Reports and a 1992 ILO report attest to the growing numbers of children in servitude and
their worsening conditions of work.
The problem is growing along with the expansion of the
global
marketplace. Child labor is cheap labor. Children are targeted for non-skilled, labor intensive
work. Docile and easily controlled, employers have no fear of children demanding rights or
organizing. Child employment instead of adult employment creates a climate where many
children
support their unemployed or underemployed parents and the entire family and their future
families
remain in poverty, ignorance, and exploitation.
Child labor flourishes under many conditions -- cultural
traditions; prejudice and discrimination based on gender, ethnic, religious or racial issues;
unavailability of educational and other alternatives for working children; and no or weak
enforcement of compulsory education and child labor laws. Globalization is strengthening child
labor through providing ready access to areas of cheap labor that are rife with the above
described
conditions. Child labor increasingly offers an attractive incentive to keep labor costs down in a
highly competitive global market.
Many U.S. companies have included child labor in their
codes
of conduct, due to persistent evidence of child exploitation in the industry. Although no definitive
figures are available on the number of children working in the garment industry, the U.S.
Department of Labor's Child Labor Study (1994) identified children working in the garment
industry in most of the countries they reviewed. A direct connection was evident between these
countries' exports and the United States, the world's largest importer of garments from 168
countries. "Child labor" does not refer to children working on the family farm or in the family
business. It refers to employment that prevents school attendance, and which is often performed
under conditions which are hazardous or harmful to children.
Apparel Industry Code of Conduct
Last year, President Clinton convened a meeting at the White
House, inviting apparel industry leaders, unions, and non-governmental organizations to form a
task force on sweatshops. The President charged the group to determine appropriate steps for the
industry to take "to ensure that the products they make and sell are manufactured under decent
and
humane working conditions." He also charged the group to "develop options to inform
consumers
that the products they buy are not produced under those exploitative conditions."
The Apparel Industry Partnership's negotiations and first
report revolved around the development of an industry standard code of conduct. The code
blends
elements of existing corporate codes into a set of standards which may be adopted by the apparel
industry as a whole. Definitions of each prohibition related to child labor, maximum work weeks,
harassment and abuse, forced labor, and other issues, were hammered out. Integral to the code
is definitive monitoring, including both internal and external (i.e., independent) evaluations of
compliance.
The Partnership is working on forming a permanent
association that will provide membership to companies that adopt the code of conduct, as well as
setting the parameters of monitoring. It will also standardize and control the use of any symbol,
label or other mechanism employed to provide information to the consumer about decent
working
conditions.
To ensure consumer confidence and the integrity of the
governing association, several elements must be maintained in this initiative:
- Consumers want a "sweatshop free," "good labor practices," or "member of" claim
that applies to both domestic and international production. Consumers are not
going to react favorably to a company which is applauded for a sweatshop-free
stand in the U.S. while doing business overseas with sweatshops.
- Consumers want a claim that is credible. Legitimate external, independent
monitoring is essential for consumers to have confidence in any company
claim.
- Consumers want the industry to work with their subcontractors who are found to
be out of compliance with the code of conduct to assure that the problems are
solved and restitution to the workers is made. Canceling contracts does not help
workers.
- easy consumer access to information to enable ethical decision making, preferably
at point of purchase.
- Full disclosure of manufacturers' performance in relation to the code of
conduct.
Labels...Easy Access to Information for Consumers
Consumers have expanding choices in the global
marketplace.
Savvy shoppers ask questions and the answers often are the foundation for their purchasing
decisions. Many consumers want to know what they are getting -- and what they are supporting
--
when they buy.
The most obvious response of the savvy shopper is
their burgeoning demand for labels. Consumers wanted more nutrition labeling on food and got
it. The ever evident recycling symbol was a response to consumer concerns about environmental
issues. Some consumers wanted dolphin safe tuna or products not tested on animals and the
affected industries scrambled to provide assurances to consumers.
In the last few years, there has been a resurgence in
interest for a label that identifies decent labor conditions. Country of origin and Made in USA
labeling is an important beginning point. But, such labels do not provide the complete story
behind the labor. Consumers want information, guarantees, and a choice in products made under
decent conditions.
Whether to educate consumers about nutrition,
environmental impact, product testing, or labor conditions, consumers expect labels to be
meaningful and honest. A meaningful label for products made under decent labor conditions
must
delineate precisely what is meant and met by the use of the label. Consumers expect an honest
label, where the veracity of the claim is assured through independent evaluation and oversight of
the company or industry using the label.
One of the most credible labeling programs is
RUGMARK. This trailblazing initiative certifies carpet manufacturers who meet stringent
requirements to assure that no child labor is used in handmade carpets from India and Nepal.
Consumer confidence in the label is gained through systematic independent monitoring and
unannounced inspections of manufacturers by non-industry RUGMARK representatives. There
are more than 1,000 children in RUGMARK-supported schools in India and Nepal. RUGMARK
carpets represent nearly 15 percent of all Indian production and nearly 70 percent of Nepalese
production. Pakistan is expected to form a RUGMARK program next year.
Other Consumer Efforts
An informed, empowered, and energized consumer
movement is responsible for much of the progress against sweatshops and child labor abuses.
Last
January, the National Consumers League and UNITE launched a Stop Sweatshop campaign,
targeting both domestic and international sweatshops. The campaign's combined outreach
represents over 50 million consumers. One goal of the Stop Sweatshops campaign is to equip
consumers with the tools they need to send a "No Sweatshop" message to retailers and
manufacturers.
"No sweatshops" has gained new energy as public officials,
city councils, and united consumers force the issue into the limelight in their hometown.
Recognizing the advantages of citizen action and the greater responsiveness of local government,
a new pressure point has been added to end sweatshop abuses. "If we can envision ourselves as
a community of consumers rather than autonomous shoppers," says the Clean Clothes Campaign,
"some remarkable things can happen."
Bangor's Clean Clothes Campaign: A city of nearly 31,000
residents, Bangor, Maine is working toward "sweatshop free" clothing within its city limits. Led
by Peace through Interamerican Community Action, the Clean Clothes Campaign wants the city
of Bangor to support a simple principle: Clothes sold in our community should not be supplied
by manufacturers who violate established international standards regarding forced labor, child
labor, poverty wages, and decent working conditions. They accomplished this in 1997 by
banning
the sale in Bangor of any item of clothing produced in violation of these most basic standards of
ethical practice.
The campaign will next build upon the community
consensus against sweatshops with a retailer campaign. Retailers will be pressed to take a pledge
of corporate and social accountability to the Bangor community. The Clean Clothes Campaign
insists that "ordinary people should have something to say about the behavior of businesses, large
or small, that operate in our community. We would never permit local vendors to sell us rotten
meat, or stolen property, or illicit drugs because such behavior offends our community values.
Likewise, we do not condone international corporations supplying our retailers with items made
under conditions that equally offend our sense of decency."
"FoulBall" spurs Los Angeles: The City Council of
Los Angeles, California approved a resolution in December 1996, requiring the city to only
purchase sporting goods that have been certified by a reputable independent organization as
having
been manufactured without the illegal use of child labor. The resolution has received tremendous
support from youth soccer leagues, parents, and schools.
The effort was a response to the FoulBall Campaign
to end the exploitation of children in the manufacture of sports equipment. It has become a
model
resolution for other cities.
Innovative Law in North Olmsted, Ohio: In February
1996, the North Olmsted City Council approved an ordinance forbidding the purchase, rent, or
lease of goods which have been manufactured under sweatshop conditions. The law refers to the
following when determining sweatshop conditions: child labor, forced labor, wages and benefits,
hours of work, worker rights, and health and safety. A Cleveland suburb with a population of
35,000, North Olmsted's purchasing amounts to approximately $150,000 per year on items
commonly produced in sweatshops.
Suppliers must sign a new clause on all contracts and
purchase requisitions stating that their products are not made in sweatshops. If the city discovers
a supplier does sell sweatshop products, the contract will be canceled or other appropriate action
taken.
Twelve other cities in Ohio, including Cleveland and
Dayton, have passed the same resolution. In Pennsylvania, Allentown has passed a law and
Pittsburgh and Philadelphia are pending. Cities elsewhere who have the same law are San
Francisco and Lansing. The North Olmsted model will be presented as a resolution urging all
cities to adopt this policy at the annual U.S. Conference of Mayors meeting in January, 1998.